Shipping Policy


Thank you for visiting and shopping at ARTIZAN. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy


Shipment processing time


All orders are processed on average within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.


If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.



Shipping rates & delivery estimates


Shipping charges for your order are free, fast shipping options will be calculated and displayed at checkout.


Shipment method

Estimated delivery time

Shipment cost


3-5 business days


Two Days

2-3 business days


Urgent *

1-2 business days



* Urgent delivery is only available for orders with delivery addresses within Europe and GCC or validated by our support team, please contact the support in facebook messeger or by email to inquire..



Delivery delays can occasionally occur.



Shipment to P.O. boxes or APO/FPO addresses


ARTIZAN ships to addresses within Europe and GCC Territories, and APO/FPO/DPO addresses.



Shipment confirmation & Order tracking


You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Please check your spam folder if you have not received the tracking number by email.

Otherwise, you can contact us by email or via facebook messenger, our support team will send you the tracking number within 24 hours.





ARTIZAN is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.


Please save all packaging materials and damaged goods before filing a claim.


Please send us a photo of the damage by email and our team will evaluate yoursituation if it is eligible for a return or replacement.


Returns Policy


Our Return & Refund Policy provides detailed information about options and procedures for returning your order.